Exchange Policy
At Lovelle Beauty, your satisfaction is our guarantee.
Due to health and hygiene concerns, we do not accept returns on our products.
If you think your product arrived damaged, you must report it within 24-48 hours to our support so we can investigate the case.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, please use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you need to exchange a damaged item, please Contact Us with your full name and details about the product you would like to exchange.
Shipping
We ship to Canada and the USA. Please allow for 3 days processing time.
Flat rate shipping costs unless otherwise stated -
Canada - $9.99
USA - $19.99